Shipping Policy
Please feel free to email us at info@sixelarclothing.com with any questions and we'll get back to you as soon as possible.
SHIPPING INFORMATION
DISTRESSED STYLES AND VINTAGE CHARCOAL STYLES MAY REQUIRE MORE PROCESSING TIME AS MAY LARGER ORDERS.
Important: SHIPPING SPEED ESTIMATES AT CHECKOUT DO NOT INCLUDE OUR PROCESSING TIMES.
We ship our Sixelar Blanks worldwide. Shipping charges are automatically calculated based on the size and weight of your order.
Shipping speed estimates (e.g. 1 business day) are automatic estimates provided directly by the shipping carriers (not us), and they do not take into account our processing times, or whether the items purchased are in stock or on backorder. This includes expedited shipping methods (see below).
Our fulfillment center and offices are closed on weekends and federal, local and state holidays.
After item availability and customer payment (and identification if applicable) have been verified, your order is processed as quickly as possible - please see top of page for current updates.
If your order is larger, or if your items are out of stock/ on backorder, processing times may be longer. Please note that during sales periods, processing of your order may see delays due to processing volume.
Please email info@sixelarclothing.com or live chat with us on our website if you have specific shipping speed questions.
Please note: due to our small margins on wholesale blanks, shipping costs include a 10% handling fee to cover packaging and labor.
We reserve the right to change the shipping carrier or service if an order contains multiple boxes or parcels and costs more than what the customer paid at checkout.
DO YOU OFFER FASTER SHIPPING?
Available shipping options are listed at checkout.
DO YOU SHIP INTERNATIONALLY?
We do ship to most international countries - if at checkout it says we cannot ship to your country, please email us so that we can help. Please know your country's customs and duties fees and laws BEFORE you order. We cannot be held responsible for extra shipping fees, unexpected customs duties or fees related to your order if you are ordering from overseas.
WILL YOU SHIP DIRECTLY TO MY PRINTER?
We highly recommend that you send orders to yourself first rather than having them directly sent to your printer or embellisher.
Sixelar is not liable to contribute to any embellising or printing costs or pay for reprinting under any circumstances. Customers are responsible for the inspection of goods within 3 days of receiving their order and before any embellising or printing occurs.
If orders are sent directly to your printer and the printer claims there are blanks missing from your order, we will not be able to give you the benefit of the doubt in regards to replacing missing blanks. This is because, unfortunately it is a highly common practice for print shops to take blanks from orders received as samples for their print shop.
Blanks that have been printed, washed, dyed, relabelled or decorated are not returnable under any circumstances.