FAQ
👉🏿 We always recommend purchasing samples of our blanks prior to making final larger orders. Larger first time orders may be treated with suspicion and will require further information from the customer.
| WE ONLY ACCEPT RETURNS FOR STORE CREDIT ON OUR SIXELAR® BLANKS COLLECTION - WE DO NOT ISSUE REFUNDS ON OUR SIXELAR® BLANKS COLLECTION, WITH NO EXCEPTIONS. |
IMPORTANT:
WE RESERVE THE RIGHT TO BAN ACCOUNTS THAT FREQUENTLY PLACE SMALL ORDERS, REQUEST EXCHANGES, OR CHALLENGE OUR POLICIES OVER MINOR ISSUES. OUR FOCUS IS ON LOYAL, LARGE-ORDER CUSTOMERS, ENSURING THEIR NEEDS ARE PROMPTLY MET. THIS IS A B2B ENVIRONMENT—PROFESSIONALISM AND A CONSTRUCTIVE PARTNERSHIP ARE KEY. WE APPRECIATE CUSTOMERS WHO ADD VALUE TO OUR BUSINESS.
Please read our policies thoroughly before placing an order. Feel free to email us at info@sixelarclothing.com with any questions and we'll get back to you as soon as possible.
SHIPPING
RETURN POLICY AND CANCELATIONS
- What's the return policy for Blanks?
- What's the return policy for Graphic Tees?
- What's the return policy for the Curated Collection?
- Can I cancel my order?
ORDER PROCESSING
- How to Order Sixelar® Blanks
- What is the lead time on Sixelar® Blanks
- Do you fulfill orders 7 days a week?
- What does it mean for a product to be on "backorder"?
SELLERS PERMIT ACCOUNT VALIDATION
- I have a Valid CA Seller's Permit - can my account be made Tax Exempt?
- How do I apply for a Wholesale Account?
BULK / WHOLESALE DISCOUNTS
- I don't see discounted pricing for Sixelar® Blanks by quantity
- I received a discount code or gift card - how do I use it?
- I placed an order but I didn't realize I could get a discount - can I change or cancel my order?
- What rules should I follow when customizing Sixelar® blanks for my own Brand?
BLANKS LABEL DETAILS
Links to other questions:
-Why am I being asked to verify my identity before shipping out an order over $300 in value?
Still looking for answers?
Email info@sixelarclothing.com and we'll get back to you as soon as possible.