What's the return policy for Blanks?
RETURNS FOR STORE CREDIT POLICY. SIXELAR® BLANKS COLLECTION.
RETURNS: READ BEFORE REQUESTING
Follow all 8 STEPS at the bottom of the page. If you don’t hear back within 7 days, it wasn’t done correctly.
NO REFUNDS - WE ONLY ACCEPT RETURNS FOR STORE CREDIT ONLY
IMPORTANT:
WE RESERVE THE RIGHT TO BAN ACCOUNTS THAT FREQUENTLY PLACE SMALL ORDERS, REQUEST EXCHANGES, OR CHALLENGE OUR POLICIES OVER MINOR ISSUES. OUR FOCUS IS ON LOYAL, LARGE-ORDER CUSTOMERS, ENSURING THEIR NEEDS ARE PROMPTLY MET. THIS IS A B2B ENVIRONMENT—PROFESSIONALISM AND A CONSTRUCTIVE PARTNERSHIP ARE KEY. WE APPRECIATE CUSTOMERS WHO ADD VALUE TO OUR BUSINESS.
RETURNS REQUESTS ARE EXTREMELY RARE HERE. THIS IS WHOLESALE, NOT RETAIL.
ESTABLISHED BRANDS ALIGNED WITH OUR FIT DO NOT WASTE TIME REQUESTING RETURNS.
Processing RAs takes time with little value, which is why we don’t rush approvals. Our priority is selling volume, not taking product back.
Before requesting an RA, read the 8 steps Table below and decide if this process is for you. All details are provided below. We will not answer emails explaining the process.
To see our returns policy in full Click here.
*FOR BLANKS: WE ACCEPT RETURNS FOR STORE CREDIT ONLY. CUSTOMER PAYS ALL SHIPPING COSTS*
👉🏿 Why do we not give refunds for Sixelar Blanks?
The merchandise must be in its original condition, which means it must be free from any pet hair, lint, deodorant stains, or residual smells of perfume or washing detergent. Additionally, it must be unwashed and have the original neck label attached.
RETURNS POLICY FOR SIXELAR® MADE-TO-ORDER ITEMS
THIS ITEMS DO NOT QUALIFY FOR RETURNS OR STORE CREDIT. NO EXCEPTIONS.
For our blanks collection we accept returns for store credit ONLY. EXCLUDING:
- BASE DISTRESSED Blanks
- New RAW EDGE sweat-pants
- New RAW EDGE Sweat Shorts
- and cropped items like the Festival cropped blank
- and CROPPED Cordless hoodies,
- Made-to-order, backorder, and clearance items also, large orders or items purchased without testing first will not be eligible).
ALL APPROVED RETURNS ARE ISSUED AS STORE CREDIT (GIFT CARD ONLY).
No refunds to original payment methods. No exceptions.
STORE CREDIT COVERS MERCHANDISE VALUE ONLY.
TAXES AND SHIPPING COSTS ARE NON-REFUNDABLE.
- Shipping fees are paid directly to the carrier (ex: UPS) and are not recoverable
- Sales tax is collected and remitted to the state — it is not retained as profit
BY PLACING AN ORDER, YOU AGREE TO THESE TERMS.
8 STEPS. RETURNS FOR STORE CREDIT STEP BY STEP. |
Allow up to a week for the return to be processed once it is received by our returns center. During this time, we will verify the condition of the returned items and issue the corresponding store credit minus shipping and Sales tax. Sales tax is collected and remitted to the state — it is not retained as profit.
Please be aware of the following additional information:- The customer is responsible for shipping costs for the return. (Plus any customs, duties, and taxes if applicable.)
- We do not provide direct exchanges. You will be issued store credit that can be put towards your next purchase.
- Unauthorized returns or returns made outside the specified timeframe are subject to an automatic restocking fee of 15%.
- Returns received more than 21 days after the date of receipt will be returned to the customer at their own expense.
- Returns of over 60 pieces are subject to a restocking fee of 10% plus any applicable shipping costs (to and from the customer).
-Blanks that have been altered in any way, including printing, dying, embroidery, or any other modifications, cannot be returned under any circumstances.
- We reserve the right to refuse a return if we suspect the customer is abusing our returns policy, e.g. requesting multiple returns in a row.
Thank you for your cooperation and understanding regarding our returns policy for our Sixelar® Blanks Collection.
To gain further insights into the reasons behind our stringent refund and return policies for our Blanks Collection, we invite you to click here for more information.