Can I change my order or swap items after placing it?

No. Once an order is placed, everything is fully automated, No human involvement. No one can open orders, remove items, swap quantities, or adjust taxes or cents. Doing so would create chaos and errors.

Please note:

• Raw Edge, distressed, and made-to-order items begin production immediately and cannot be canceled, returned, or exchanged. They do not qualify for store credit.

• All orders are final, so please review carefully before submitting.

IMPORTANT:

WE RESERVE THE RIGHT TO BAN ACCOUNTS THAT FREQUENTLY PLACE SMALL ORDERS, REQUEST EXCHANGES, OR CHALLENGE OUR POLICIES OVER MINOR ISSUES. OUR FOCUS IS ON LOYAL, LARGE-ORDER CUSTOMERS, ENSURING THEIR NEEDS ARE PROMPTLY MET. THIS IS A B2B ENVIRONMENT—PROFESSIONALISM AND A CONSTRUCTIVE PARTNERSHIP ARE KEY. WE APPRECIATE CUSTOMERS WHO ADD VALUE TO OUR BUSINESS.