FAQ
👉🏿 We always recommend purchasing samples of our blanks prior to making final larger orders. Larger first time orders may be treated with suspicion and will require further information from the customer.
IMPORTANT:
WE RESERVE THE RIGHT TO BAN ACCOUNTS THAT FREQUENTLY PLACE SMALL ORDERS, REQUEST EXCHANGES, OR CHALLENGE OUR POLICIES OVER MINOR ISSUES. OUR FOCUS IS ON LOYAL, LARGE-ORDER CUSTOMERS, ENSURING THEIR NEEDS ARE PROMPTLY MET. THIS IS A B2B ENVIRONMENT—PROFESSIONALISM AND A CONSTRUCTIVE PARTNERSHIP ARE KEY. WE APPRECIATE CUSTOMERS WHO ADD VALUE TO OUR BUSINESS.
Please read our policies thoroughly before placing an order. Feel free to email us at info@sixelarclothing.com with any questions and we'll get back to you as soon as possible.
SHIPPING
RETURN POLICY AND CANCELATIONS
- What's the return policy for Blanks?
- What's the return policy for Graphic Tees?
- What's the return policy for the Curated Collection?
- Can I cancel my order?
ORDER PROCESSING
- How to Order Sixelar® Blanks
- What is the lead time on Sixelar® Blanks
- Do you fulfill orders 7 days a week?
- What does it mean for a product to be on "backorder"?
SELLERS PERMIT ACCOUNT VALIDATION
- I have a Valid CA Seller's Permit - can my account be made Tax Exempt?
- How do I apply for a Wholesale Account?
BULK / WHOLESALE DISCOUNTS
- I don't see discounted pricing for Sixelar® Blanks by quantity
- I received a discount code or gift card - how do I use it?
- I placed an order but I didn't realize I could get a discount - can I change or cancel my order?
- What rules should I follow when customizing Sixelar® blanks for my own Brand?
BLANKS LABEL DETAILS
Links to other questions:
-Why am I being asked to verify my identity before shipping out an order over $300 in value?
Still looking for answers?
Email info@sixelarclothing.com and we'll get back to you as soon as possible.